To the company that refuses to accept that times have changed, seemingly oblivious to fact that consumers now have alternative options. Dared to charge $2.95 "connection fee" for a $0.10 fax. That was the last straw. Even my elderly parents, who have been your customers for eons, have had enough. You have monopolized the telecomm market long enough, have surely made a good buck on the landline network of yours. Yet, customers who stay with you are continually made to pay way more than what is good market value. You practically force customers to leave you with those exhorbitant charges. Why not admit your landline business is a cash cow, even at lower more competitive prices, and be less greedy? I guess you don't really care.
Bell, I am taking my business elsewhere and won't be missing you.
Take note: companies that don't value their customers and keep with the times and retain existing customers will not be around for long.
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2 comments:
With the messenger, Whatapps, Talkbox etc, no need to rely on the traditional network...by the way, are you using a smartphone?
no more bell!!!!
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